How to Create & Send Bulk RCS Campaign?

Follow this step-by-step guide to create and launch your first Bulk RCS Campaign using Authkey.

Prerequisites

Before creating an RCS campaign, make sure you have:

1. Authkey Account – Create your Authkey account here if you don’t already have one.
2. RCS Onboarding Completed – Follow this step-by-step guide to get your business RCS-enabled.
3. RCS Template Approved – Learn how to submit & get template approval here.

Once these steps are done, you are ready to create a campaign.

Send Bulk RCS Campaign

Step 1: Campaign Details

Login to your Authkey account.

Go to Campaign → Create Campaign.

Fill in the following details:

• Campaign Channel: Select RCS.
  
• Select Country: Choose India (91) (default).
  
• Campaign Type: Leave as Normal Campaign (default).
  
• Custom Campaign Name: Enter a name to identify your campaign.
  

Step 2: Choose Audience

Upload your audience numbers in one of the three ways:

1. Copy-Paste Data: Paste phone numbers directly (up to 80k) into the input field.

2. Select From Contact List: Choose an existing contact list saved in your Authkey account.

3. Upload CSV File: Prepare a .csv file with numbers (without country code 91) and upload it.

Tip: Do not include the country code 91. Keep a number list without country code.

💡 Tip: Choose only one method to upload contacts for each campaign.

Step 3: Campaign Template

1. Select an Approved RCS Template from the dropdown list.
   
   • Only approved templates will be available for selection.
   • Fill All the variables details if mentioned in the template.

Add Fallback to SMS(Optional)

Add an SMS fallback to ensure message delivery in case RCS fails.

• Click + Add Fallback
  
• Select Channel: SMS
  
• Select Condition: Failed
  
• Choose a DLT-approved SMS Template
  
• Click Save

Then click Next to proceed.

Click on the Next. 

Step 4: Campaign Preview & Launch

• Review all campaign details, including audience and template.
  
• Click Start Campaign to launch immediately.

Schedule a Campaign

If you want to schedule the campaign for later:

1. Toggle Schedule Campaign to ON.
   
2. Choose Date & Time for sending.
   
3. Click Start Campaign – your campaign will now run as per schedule.

Now Observe the campaign in the Report section for live reports.